Tagged with ChannelShiftCamp

Channel shift or Channel shove?

For one reason or another  I wasn’t blogging much at the time I attended the inaugural channel shift camp in November 2013, organised by the amazing Nick Hill and others at Public Sector Customer Service Forum  so this is a very delayed post on that event and my thoughts generally about channel shift. I get that there isn’t much … Continue reading

Nurture1314 Highlights

Last year I blogged under the Nurture1213 tag, which offered a chance to reflect on my Highlights of the year just gone by and my Hopes for the forthcoming year. It’s been interesting rereading the hopes post. Have I achieved all I wanted, and how do I feel about that? I am of course taking … Continue reading