Tagged with Local Gov

Channel shift or Channel shove?

For one reason or another  I wasn’t blogging much at the time I attended the inaugural channel shift camp in November 2013, organised by the amazing Nick Hill and others at Public Sector Customer Service Forum  so this is a very delayed post on that event and my thoughts generally about channel shift. I get that there isn’t much … Continue reading

Ebook Publishing in Local Gov

So, exciting news at Shropshire Family Information Service  HQ, we’ve published our first ebook. Let me hear you say whoop whoop. No? Just me then. Parents can now download our information on Amazon. We’re amazed by this. We feel like rockstars. We may, or may not* keep clicking on Amazon just to look at the … Continue reading

#nurture1213 Highlights

It was a couple of weeks ago when I first saw the nurture1213 hashtag, a chance to list 12 highlights from 2012 and 13 hopes for 2013. I liked the sound of this, an opportunity to reflect, and time to plan, and it involved lists, not one but two, and I’m a big fan of … Continue reading

Support for the Social Media Lone Ranger

Back in April 2012 that Dan Slee blogged that comms people should start sharing the sweets and encourage frontline local gov services to tell their stories through social media. You can read it here and then cheer, whoop and five high just as I did. The message seems to be working too. It’s no longer … Continue reading


I saw an interview with John Lennon (hero) and Yoko Ono once about how they met and eventually fell in love. John attended one of Yoko’s art exhibitions, where there was one piece in the collection which consisted of a set of step ladders and hanging from the ceiling above was a magnifying glass. Intrigued, … Continue reading